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eJuiceDB

eJuiceDB

www.ejuicedb.com
What is your customer experience with eJuiceDB?

eJuiceDB Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

eJuiceDB has a 2.3 star rating from 13 reviews and overall customer sentiment is negative, with many calling these eJuiceDB reviews warning signs about orders and service.

Key Takeaways for Future Customers

  • Expect low responsiveness from customer service and difficulty contacting support.
  • Check orders carefully; customers report incorrect items and overcharges related to billing and refunds.
  • Loyalty program access may be unreliable, so do not rely on points.

Negative Feedback / Risk Areas

  • Frequent reports of missing, damaged, or undelivered orders and poor order tracking.
  • Poor customer service response and slow or denied refunds.
  • Overcharges and order discrepancies with limited resolution.

Positive Feedback

Reviewers note good prices and product selection when orders arrive intact.

View full overview ›

Media from reviews

eJuiceDB - Undelivered order
eJuiceDB - BrokeneJuiceDB - Damaged VapeseJuiceDB - Damaged Vapes - Image 2eJuiceDB - Damaged Vapes - Image 3eJuiceDB - Damaged Vapes - Image 4eJuiceDB - Damaged Vapes - Image 5
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Show reviews that mention
number order package mystery box raspberry passionfruit original package orange mystery box passionfruit
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Sarah H Afl
map-marker Irmo, South Carolina

Undelivered order

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eJuiceDB - Undelivered order

Order never delivered. Unable to contact the company.

Scam for sure. Tried to contact customer service, but it does not exist.

Buyer beware. There are many other sellers that have no issues.

Loss:
$97

User's recommendation: Never use this company

View full review
Melissa L Kvg
map-marker Orlando, Florida

Broken

eJuiceDB - Broken

Ordered $180 worth, and 10 of them are or never worked. You should throw the rest out. It was my 1st time ordering, but a total waste of money when half or less of them actually work.

Loss:
$70
Cons:
  • First time buyer purchasing online no problems

Preferred solution: I would actually like to have a puffer all of them that work. I had to throw multiple of them away cause they kept puffing and I was scared they blow up.

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Tamara P Xsv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Davao City, Davao Region

Damaged Vapes

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eJuiceDB - Damaged Vapes
eJuiceDB - Damaged Vapes - Image 2
eJuiceDB - Damaged Vapes - Image 3
eJuiceDB - Damaged Vapes - Image 4
eJuiceDB - Damaged Vapes - Image 5

I just received three vapes that I ordered, and all three were damaged when I opened the package. Can you please send me three vapes in place of the damaged ones? Thank you.

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Stephanie D Vsq

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Verified Reviewer

No one will answer my phone calls

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They need to get back with there customers when there in need of help with there purchases.know one has got back to me and I spent a good amount of money to be lost.

Loss:
$63

Preferred solution: Sent to the right address

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Verginia Lyg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hard to contact about order

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AI Highlights
  • Order left Aug 1 and reached Ft Worth Aug 3, with no updates about the replacement status.
  • Refund issued for three items.

Had an order that was expressed shipping it left company on Aug 1st got to Ft Worth on the Aug 3rd and to date of me contacting the company on Aug11th it still showed at Ft Worth when I made contact by email cause theres no phone number to contact the sending company all they asked for was my order number then no one could tell me anything on the package except they would handle it. Well in meantime as of Aug 18th I finally located the package myself still at a FedEx Hub in Ft worth.

Then I finally got a email from ejuicedb saying they were sending me a replacement package and minus 3 of the original order and no one bother to get in touch to see if I would like different ones to replace those but gave a refund.

Then after FedEx sent me an email telling my original package was in being delivered status later in the day ejuicedb finally sent a email saying they located it and it was being delivered but no information as the replacement order status if they were sending or not. So now I would like to know if they are still sending it out because of all the delays of the original package and all the hassle of the express shipping of original package.

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Filippo Vnv

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Verified Reviewer

Missing packagd

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My package was delivered without an address! Nobody is helping me. Fed Ex cant create a case bc there is no address

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Sam G Pex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Some of the mystery box items do not work

AI Highlights
  • The first item 9000 puffer raspberry passionfruit with orange did not work.
  • They contacted support with number and email but have not heard back.
eJuiceDB - Some of the mystery box items do not work

I received a mystery box made a purchase, and when I opened it, the first one I pulled out and tried, the 9000 puffer raspberry passionfruit with orange, did not work. So, I tried to contact customer support.

I left my number and email address, and I have not heard from them. I wish they would send products that actually work.

Preferred solution: Price reduction

User's recommendation: Beware some products may not work

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Melonie Ouc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You dishonored my order

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I have tried to order e-cigarettes for over a month. Today was the first time I got through.

Receive an email denying my order? #DB326466.

I never had this problem with pod mesh. Please call me.

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Dana V Abc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Garden City, New York

Overcharged

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AI Highlights
  • -Charged $38 for two vapes and another amount.
  • -Charged $21 yesterday for another blue coconut.
  • -Charged for three items but received two; refund $21.
eJuiceDB - Overcharged
Contains 2 confidential files for company representatives
Updated by user Oct 16, 2024

She was rude not helpful and I still haven’t gotten the blue cotton candy because they supposedly sent it separately am just not happy at all!!!!

Original review Oct 15, 2024
On the 10th, I ordered two vapes; they were Geek Bar vapes. One was the gummy, the other one was the blue cotton candy.

I got charged $38 and something for that, then yesterday, I was charged another $21 for another blue coconut. I emailed and attached every single screenshot from the bank statement to prove that I was overcharged. The lady tells me there is nothing she can do. I am being charged for three, but I am only getting two.

Yes, there is something you can do: You should refund my $21. This is ridiculous and the customer service was very poor. I want a response ASAP.

I want my money put back in my account ASAP. You will not get a good review on all social media.
Loss:
$21

Preferred solution: Full refund

User's recommendation: Be careful because you’re gonna be charged more than what you order. I ordered two charged for three customer service told me nothing I can do to help you.

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Sam G Pex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Garden City, New York

I bought a mystery box. The first one I pulled out a 9000 puff geek bar raspberry passionfruit orange does not even work. I tried to call the number. I got the code and tried to call the number and it

Yes, I bought one of your mystery boxes, and the first one I tried out, the 9000 puff elf bar raspberry passionfruit orange, doesn't even work.

Pros:
  • It seemed like a good deal
Cons:
  • Some of the items do not work

User's recommendation: Evidently, some products in the mystery box does not work

View full review
Hollace Fqa

Delivery

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AI Highlights
  • Invoice by Evelyn for the order; address noted before payment.
  • Delivery refused after payment; emails to buy products and calls aren't accepted.

I was given an invoice to place my order by one Evelyn, my address was understood prior to paying for my products then refused delivery to my address when attempting to pay for said products with absolutely no response for this then send more emails to purchase more products, something is very wrong with this company I tried calling them but was told ejuiceDB do not except calls

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Patrick J Jhk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order

AI Highlights
  • Replacement items have not been shipped.
  • FedEx shows mailbox delivery; the box was left open and the items are missing.
Contains 1 confidential file for company representatives

My replacement items have not been shipped. Although it shows a picture from FedEx being delivered to my mailbox, it was apparently left open by the looks of the picture and when I got home, it wasn't there.

I don't know why the delivery person would not close the box unless it was too big to close. I'm not sure.

User's recommendation: I do not recommend this company if you can’t talk with someone about the issues of orders.

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Bonnie R Jrp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Their "loyalty" programs is a scam

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AI Highlights
  • Many purchases, all satisfactory.
  • Emails promised loyalty points I couldn't access.
  • Mafe later said I had zero points, despite assurances.

I've made many purchases from this company and all have been satisfactory. Throughout this whole time they kept emailing me that I had a substantial number of loyalty points that that were good towards discounts.

I was never able to access these points. I contacted their customer service at least eight times and was assured that these points were there but received absolutely no help.

Last week a guy named Mafe--the same guy who has repeatedly told me that I had thousands of loyalty points--told me that I have zero. This company promises benefits that do not exist to attract customers.

Pros:
  • Good prices
  • Good products
  • Quick shipping
Cons:
  • Loyalty point program was a scam

Preferred solution: Credit for loyalty points that they misled me about.

User's recommendation: Their products, shipping times, and prices are fine. Their "special offers" are simply lies.

View full review
Anonymous
map-marker Bensalem, Pennsylvania

Order number is #DB249896

AI Highlights
  • Ordered 3 mg vape juice; 6 mg was shipped.
  • Unopened product; return and receipt ASAP.

I need a return of this order. I ordered 3 mg online from a previous order.

I do not know why 6 mg got entered and shipped. But I cannot use this vape juice.

It has not been opened. I need a return and a receipt please as soon as possible

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Stacy M Wer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order has not arrived

My order 235261 has been in Charlotte NC since October 11. Can you please help me find out why my package has not been delivered?

Loss:
$85
Cons:
  • No customer service

Preferred solution: Deliver product or service ordered

User's recommendation: No customer service

View full review
Sue Z Zqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't get what I ordered

These people are a scam I ordered 9. They only set me 5 still been waiting for 2 weeks for them to send me the 4 more.

They owe me they're not giving a response. It's a big scam.

User's recommendation: Don't order from them.

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